Please Hold

Your call is important to us, please hold

sounds like a lie.

I've heard it far too many times.

Nothing has changed.

The static state remains the same.

Your call is important to us, please hold.

Has it been minutes, months or years?

I can no longer tell.

I've been on hold so long

I can't even hear what passes for music

in this place.

Your call is important to us, please hold.

How much longer should I wait?

I need my issue fixed

but limbo is where I seem destined to wait.

Nothing has changed.

How long is this supposed to take?

Your call is important to us, please hold.

Mechanical , perfunctory, reassurance that eventually

what I need will be resolved.

I hold on because I want to

but I am losing hope

It's the same flat note

I've heard it far too many times.

Nothing has changed.

The static state remains the same.

Your call is important to us, please hold

sounds like a lie.